Dear FuturesCash Community,
Recently, FuturesCash is migrating our data service from Hong Kong Center to the United States and Singapore Center to obtain better stability and security. Which causes a FuturesCash outage for some of our users.
From March 18 to March 20, due to app maintenance, some of our users had trouble entering Pi Futures, our team wants to sincerely apologize to our users and we will be compensating users for the outage.
For users who sign up before March 17th 0:00 am PST
The compensation is calculated based on your Daily Yield on March 17th.
For example:
The daily Yield on March 17th was 2.058 Pi,
The compensation you will get : 2.058 X 3 = 6.174 Pi
For users sign up between March 17th 0:00 am to March 20th 0:00 am PST
The compensation you will get: 0.343 X 3 = 1.029 Pi
The compensation will be distributed automatically to your FuturesCash wallet within a week.
On behalf of the FuturesCash team, I would like to apologize for any inconvenience and thank all our users for their invaluable feedback and support. We will continue to commit to our customers and provide a better level of professionalism.
Best Regards,
FuturesCash Team
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